VAT Relief

VAT Relief on Wigs and qualifying Hairpieces is only available to UK residents.

Please see form below to submit your application.

You are able to claim the VAT if you wear a Wig due to a medical condition, if you have alopecia, are receiving chemotherapy, chronically sick or have a disabling condition.

Making a false declaration to the HMRC is fraudulent and may result in penalties.

Hairware reserve the right to request further evidence of eligibility to support your claim.

For further reading and clarification as to whether you are entitled to claim please see Declaration of eligibility for VAT relief (disabled person) - GOV.UK (www.gov.uk)

If you are eligible to reclaim you VAT please follow the below link and complete the VAT declaration after you have completed your purchase. Your VAT will then be refunded back to you within 5-10 days of your despatched order. By completing this declaration you are verifying you are eligible to reclaim the VAT with accordance to HMRC Reference notice 701/7.

VAT cannot be claimed on items such as shampoo, conditioner, styling products and headwear.

To all customers living outside the UK

If you are ordering outside the UK you will not be charged 20% UK VAT tax but you may be liable to pay import duties and taxes applicable to your country of residence.

If you have any questions please contact a member of our team.

Terms and Conditions

VAT Relief Claims (Online) Under HMRC Reference: Notice 701/7 (August 2002)

  • If you are eligible to reclaim your VAT under the HMRC Reference: Notice 701/7 (August 2002), you can complete the online VAT Relief Claim Form and electronically sign this form to deduct the VAT from your qualifying items prior to completing the checkout process
  • Orders must be placed by the person who is eligible to reclaim the VAT relief.
  • Incomplete information will delay, or prevent your order being processed.
  • VAT relief can only be applied to qualifying items in your basket.
  • The online VAT Relief Claim Form is a personal declaration, electronically signing the form you are verifying that you are eligible to reclaim the VAT as defined in HMRC Reference: Notice 701/7 (August 2002).
  • Please contact HMRC directly for all queries relating to eligibility.
  • VAT relief claims under HMRC Reference: Notice 701/7 (August 2002) will not be processed for orders to the Channel Islands and outside the EU.
  • VAT relief claims under HMRC Reference: Notice 701/7 (August 2002) may be processed for EU residents if they take possession of the qualifying items whilst in the UK.
  • If you cannot meet the criteria for an online claim, see VAT Relief Claims (Alternative) Under HMRC Reference: Notice 701/7 (August 2002)

VAT Relief Claims (Alternative Under HMRC Reference: Notice 701/7 (August 2002):

  • If you are eligible to reclaim your VAT under the HMRC Reference: Notice 701/7 (August 2002), and have been unable (for whatever reason) to complete this online you must complete and sign the VAT Relief Claim Form and return this to us.
  • We will not accept emailed or scanned copies of the form.
  • This VAT Relief Claim Form is a personal declaration and by signing the form you are verifying that you are eligible to reclaim the VAT as defined in HMRC Reference: Notice 701/7 (August 2002).
  • Please contact HMRC directly for all queries relating to eligibility.
  • VAT relief claims under HMRC Reference: Notice 701/7 (August 2002) will not be processed for orders to the Channel Islands and outside the EU.
  • VAT relief claims under HMRC Reference: Notice 701/7 (August 2002) may be processed for EU residents if they take possession of the qualifying items whilst in the UK.
  • Our policy is to refund VAT on VAT relief claim forms submitted within six months of placing the order. This is a free of charge service.
  • Unless exceptional circumstances apply, all VAT relief claim forms will be processed and settled within 28 days of receipt.
  • Our policy is to refund by the same method of payment.

It is possible to make a historical claim for purchases over 6 months from the date of the order. These are assessed on an individual basis and administration costs may be incurred.